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FAQ

for a better TOMORROW

Create Your Fashion for a Better Tomorrow: Where Sustainability Meets Style, and Every Choice Shapes the Future.

How can I verify my order?

Once your order is placed, you’ll receive an email and SMS with the order number. We’ll notify you when it’s shipped, and tracking info will be available in your Account on our website.

How can I track my order?

You can track your order in your Sotbella Account. Log in, go to the “Account” tab, select your order, and view its current status and tracking number if shipped.

COD & Prepaid Available?

Yes! Cash on Delivery is available on all products with free shipping. Prepaid orders also enjoy an additional discount.